At Digicommit, we value our clients and strive to provide exceptional digital marketing services. We understand that circumstances may arise that require you to cancel or request a refund for our services. This Cancellation and Refund Policy outlines our procedures and guidelines to ensure a transparent and fair process for all our clients.

Cancellation Policy

1. Service Cancellation

Clients may cancel their services at any time before the commencement of the project. To initiate a cancellation, please contact us via email at info@digicommit.com or call us at +91 742-866-8635.

2. Notice Period

We request a minimum notice period of 7 days prior to the scheduled start date of the service for cancellations. This allows us to manage our resources effectively.

3. Post-Commencement Cancellation

If a project has already commenced, cancellations will be subject to the terms outlined in the service agreement. Please refer to your specific contract for details regarding cancellation after the project has started.

Refund Policy

1. Eligibility for Refunds

Refunds may be requested under the following circumstances:

• If the service has not been delivered as per the agreed terms.
• If the client is dissatisfied with the service due to a failure on our part to meet the outlined objectives.

2. Refund Request Process

To request a refund, clients must submit a written request to info@digicommit.com within 14 days of the service delivery. The request should include:

• A detailed explanation of the reason for the refund.
• Any supporting documentation or evidence related to the service provided.

3. Review Period

Upon receiving your refund request, we will review the case within 7 business days. We may reach out for additional information if necessary.

4. Refund Approval

If the refund request is approved, the refund will be processed within 14 business days. Refunds will be issued using the same payment method used for the original transaction.

Important Notes

Non-Refundable Services: Certain services may be non-refundable, as specified in the service agreement. Please review your contract for details.

Changes to Policy: Digicommit reserves the right to modify this Cancellation and Refund Policy at any time. Any changes will be communicated to clients via email or through our website.

We appreciate your understanding and cooperation. If you have any questions regarding our Cancellation and Refund Policy, please do not hesitate to reach out to us at info@digicommit.com or call +91 742-866-8635.

Thank you for choosing Digicommit for your digital marketing needs!